trust and safety

your safety is our first job

we pair smart technology with real human moderators to protect you before harm reaches you, not after. we screen content as it is uploaded, watch for trouble in real time, and put the controls in your hands.

identity and verification

know who is real

confirm who you are talking to, without anyone exposing personal documents.

id verification (blue tick)

optional government id verification adds a visible badge, so genuine members stand out.

video verification

a live check with a moderator confirms identity, without sharing sensitive documents.

age assurance

age checks keep this a space for mature adults only, with extra checks where needed.

privacy and control

you decide what to share

what you share, who sees it and when, is always your choice.

safe usernames

your real name and email are never shown publicly.

location privacy

only your nearest town or city is shown, never your exact address.

instant blocking

block anyone immediately so they can no longer see you or get in touch.

easy reporting

report a member or content in a couple of taps, from anywhere on the platform.

community trust

a community that holds itself to account

user rating system

every member has a reputation score built from behaviour and feedback.

one-click feedback

upvote or downvote an interaction instantly with a single click.

off-platform contact alerts

we flag attempts to move you to outside apps, where scammers prefer to operate.

active protection

we step in before harm reaches you

ai and human moderators work together, around the clock, screening content as it goes up rather than reacting later.

behaviour monitoring

technology spots unusual or suspicious activity patterns automatically.

proactive moderation

images, video and text are screened on upload by ai and human review.

swift takedowns

fast action to remove unauthorised or harmful content when it is reported.

explicit image protection

potentially sensitive images are blurred with a warning before you choose to view.

support and standards

here when you need us, accountable to best practice

24/7 human support

a real team you can reach any time by chat, phone or message.

safe dating guidance

helpful tips and reminders are built right into the platform.

secure infrastructure

hosted on pci-compliant cloud infrastructure with full ssl encryption.

industry standards

aligned with best practice through our work with the online dating and discovery association.

related reading

helpful guides from our articles

a mature woman checking a profile on her phone
safety

how to know if someone is genuine on a dating app

read article
a thoughtful mature man using a laptop
inclusive dating

the best dating apps for people with health conditions

read article
questions or concerns?

our team is here, around the clock

date with confidence, knowing real people have your back at every step.